Strata Searching during Covid-19

Strata searching during Covid-19 has, and remains, available, with longer turnaround times in some cases. 

There is no capacity for the strata industry to close since the majority of the industry covers residential homes. Indeed, with people isolating at home most body corporate managers are experiencing more contact than ever since owners have more time and more to complain about.

The offices of strata managers also remain open, however face to face contact has been reduced as much as possible. 

This impacts strata search for strata reports considerably. All strata managers contacted to-date do still allow access to documentation, somehow. This is done either electronically via online platforms, via email or via severely reduced face to face contact.

Turnaround times are varying wildly based on each strata manager. Some searches are happening quicker whilst others are taking up to seven business days before a response is received.

The documentation made available also varies based on the medium used and the willingness of the strata manager to comply with requests.

Orders are still being taken and processed promptly. Delays will be communicated as we know. Please have patience as often we have to email and wait for a response before we can let you know what’s happening.

Thank you as always for your support. I hope you, your families and loved ones are safe and well.